Your Privacy Choices
RETURNS & EXCHANGES
We are all about helping you feel amazing in what you wear — but if something’s not right, please review our return guidelines.
ORDER CANCELLATIONS
Due to our quick processing times, orders cannot be canceled or modified once they have been placed. Your payment is processed at the time of purchase, and you will receive an order confirmation email immediately after checkout.
RETURN ELIGIBILITY
Items must be:
-Unworn
-Unwashed
-Free of odors, stains, makeup, pet hair, and damage
-Returned with original tags attached
Items that do not meet these guidelines will not be accepted/returnable.
DEFECTIVE ITEMS
If you believe you received a defective item, please contact us within 3 days of the delivery date at alexaliv@maggieandmeplymouth.com
RETURN TIMELINES
We accept returns for 14 days after your order is delivered. Your return must be postmarked within 14 calendar days of delivery. All refunds must be made in the form of payment on your order. Returns not accepted after the 14 day window. Please allow 2–4 business days for your return to be processed once received. Please allow an additional 3 -5 business days for your bank or card issuer to process the refund.
HOLIDAY RETURN POLICY
November 1st through January 1st we will extend our return policy, to allow you to give items for holiday gifts if you'd like! Holiday gifts must be returned to us by January 15th. Our regular return policy resumes January 15th.
EXCHANGES
Due to our limited inventory, we do not accept exchanges.
If you would like a different size or color, we recommend placing a new order for the desired item and returning the original item if it meets our return guidelines.
SHIPPING FEES
Original shipping charges are non-refundable. We will refund the receipt cost of the item(s) only; we will not refund the shipping and on your order.
How to Make a Return:
-Review our return policy to ensure your item(s) qualify for return.
-Include your original packing slip OR your name and order number.
-Package your item(s) securely and mail them to the address below.
RETURN SHIPPING ADDRESS:
Maggie & Me
926 W. Ann Arbor Trail
Plymouth, MI 48170
No shipping charges can be refunded. You are responsible for postage on items that you send back to us.
When mailing a return to us; we suggest you choose the shipper of your choice and obtain a tracking number. We cannot be held responsible for returns lost in shipping.
Ineligible items that are returned can be shipped back to the customer at the customer's expense.
UNCLAIMED PACKAGES AND ORDERS RETURNED OUTSIDE OF RETURN POLICY
If a customer returns an order outside of our policy (examples include returning worn items, returning items past 14 days etc), we will offer to return the item(s) to the customer with a label fee. If an order is undeliverable and sent back to us, we will reship the package with a label fee. In either of these events, if the package is unclaimed for 60 days we will decide the appropriate method of disposal for all unclaimed items including being discarded or donated to charity, as appropriate
Most items ship within 1-3 business days from Plymouth Michigan.